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By Service Alignment. Competing beyond the roof: Why customer experience is ...
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23 Marketing Mistakes Roofers Make – Mistake #9 Not Answering the Phone 

23-marketing-mistakes-roofers-make-ebook-art-unlimited
April 16, 2018 at 6:00 a.m.

Working in the roofing industry for over a decade has allowed Art Unlimited the opportunity to identify the dead giveaways that hurt a business’s marketing. Each week, we’ll be sharing those common mistakes like not answering the phone.

You would think this would be a no-brainer, but you would be surprised how many contractors let this one slide. Just because you are a hard-working person that is busy running your business doesn’t mean your team is too busy to not answer the phone. Your phone is the first (human) connection your customer has with you. This interaction will determine if they buy your services or not. If you don’t have the time, hire a receptionist or a call service to handle your phones.  

Want to see all 23 mistakes now? Download the full e-Book here.



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UP TO THE MINUTE

By Service Alignment. Competing beyond the roof: Why customer experience is ...
This nonprofit organization strengthens communities through trust, consistency and practical ...
Read More