Service First Solutions
Launching bilingual training and waterproofing programs
By Jesse Sanchez. Unveiling innovative training initiatives to boost revenue and sharpen roofing contractor skills. Service First Solutions (SFS) has unveiled an ambitious expansion to its hands-on field training offerings, aimed at enhancing revenue growth opportunities for roofing contractors. The company, renowned for its roofing training programs, is now rolling ...
Get down to business and train your waterproofing team with Service First Solutions!
Let's get down to business and train your waterproofing team! As a Service First Solutions (SFS) peer group customer, there's a special training opportunity waiting for you in both English and Spanish! With hands-on classes in the morning to site visits in the afternoon, SFS can make a waterproofer out of ...
Building a sustainable service department
By Emma Peterson. Learn the three stages to developing a strong and stable service department. Tracey Donels has been around the commercial roofing world, for two decades in fact! He first spent 15 years at K-Post Roofing and Waterproofing as the vice president of services, where he was able to ...
Unlocking the profit potential of roofing services
By Jesse Sanchez. Roofing services offer untapped revenue for industry professionals to take advantage of, says industry veteran. In this episode of Roofing Road Trips®, host Karen Edwards sat down with Tracey Donels, founder of Service First Solutions, to discuss the often-overlooked profit potential in roofing services. The ...
The power of peer groups in the roofing industry
By Adrian Hilton of Service First Solutions. Connecting leaders, sharing wisdom and driving success through a family of like-minded professionals. Imagine having a trusted circle of industry peers who not only share your challenges but also provide real-world solutions drawn from their own experiences. Peer groups offer this ...
Laying the foundation for lasting success
By Dani Sheehan. When you dedicate the right time and resources to grow your service department, you invest in the growth of your business. When Tracey Donels started in the service department for KPost Roofing & Waterproofing, he grew it from $800,000 to an impressive $8.5 million per year in ...
Tracey Donels - Untapped Roofing Revenue - PODCAST TRANSCRIPT
Editor's note: The following is the transcript of a live interview with Tracey Donels of Service First Solutions. You can read the interview below or listen to the podcast. Intro: Welcome to Roofing Road Trips, the podcast that takes you on a thrilling journey across the world of roofing. From fascinating ...
Everybody comes together for SkillsUSA
By Lauren White. Competitors and industry professionals from across the country are joining forces to usher in the next generation of roofers, starting with SkillsUSA. Roofing made a statement at SkillsUSA 2024. And while this year’s event has already come and gone, people like Rick Damato and John Esbenshade are ...
ServiceCon 2025
The #1 event to grow or start your service department is coming to Houston, Texas in March! ServiceCon is a two-day event designed to bring together industry leaders, service growth experts and roofing contractors. ServiceCon was last held in Dallas, Texas, in May 2023. With the addition of new event contributors, ...
RoofersCoffeeShop® welcomes Service First Solutions!
Dedicated to helping contractors find success in their business service operations, Service First Solutions is a qualified source for providing success-boosting consultation! The Coffee Shops, the award-winning online communities where the industries meet for technologies, safety, information and education for the construction trades of roofing, metal, coatings, are pleased to ...
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