Business Boosters
Start your AI strategy with the problem you need to solve
By Heidi J. Ellsworth Roofing businesses can get more value from AI by defining a measurable business challenge before choosing a platform. In my ongoing conversations with Brian Behe, CTO of RIIG Technology, artificial intelligence continues to generate discussion across the roofing industry. Contractors are exploring how it can help their teams ...
Retention begins with how the business is managed
By John Kenney, Cotney Consulting Group. Retention does not begin when an employee submits a resignation. It begins with the way the business is managed every day. Roofing contractors often discuss workforce retention in terms of pay, benefits and recruitment. Those factors matter, but retention is also shaped by ...
Por qué la pérdida gradual de disciplina operativa cuesta más de lo que la mayoría de los contratistas imagina
Por John Kenney, Cotney Consulting Group. En el roofing, las empresas rara vez pierden su ventaja de la noche a la mañana. Más a menudo... se van alejando poco a poco de ella. Uno de los mayores desafíos que enfrentan las empresas exitosas de roofing no es la falta de ...
What scaling demands from your software
By The Coffee Shops®. Multi-location growth requires software that supports consistent processes and adoption from the office to the production layer. Growth can expose the limits of processes that once worked well. As an operation expands beyond five locations, established workflows can begin to splinter across branches, creating a new ...
Los buenos project managers piensan tres semanas por adelantado
Por John Kenney, Cotney Consulting Group. La gestión excepcional de proyectos no se trata de mantenerse ocupado. Se trata de mantenerse un paso adelante. Una de las mayores diferencias que he notado entre los project managers promedio y los excepcionales tiene muy poco que ver con la experiencia, la personalidad ...
Protecting your most valuable asset
By Emma Peterson. The right support protects your employees and strengthens your business. We can talk all we want about separating work from personal life, but the reality is that we carry both with us. Things like family concerns, financial pressure and grief follow us to the job site or ...
Una mirada nueva puede ver lo que la experiencia a veces pasa por alto
Por John Kenney, Cotney Consulting Group, traducido por Alberto Torres. A veces, mejorar no requiere nueva tecnología ni equipos costosos. A veces, todo comienza con una pregunta. Una de las cosas que siempre he valorado al integrar a un nuevo empleado a una cuadrilla de techado son las preguntas que ...
Growth nearly broke Victor's Roofing. Profit saved it.
By The Coffee Shops. Growth without profit is just a bigger headache. Most contractors dream about doubling their revenue. For Victor Smolyanov, achieving that goal nearly came at the expense of his business, his team and his personal life. Speaking during a session at ServiceTitan's 2026 Pantheon conference, the founder ...
Leadership built for the next phase
By Jesse Sanchez. Creating a chief executive officer role gives RPH a more defined leadership structure as it works to support growth and strengthen its position in the market. RPH has appointed Douglas Wade as CEO, effective April 1, 2026, creating a new leadership role as the company enters its ...
A new recruiting playbook for roofing contractors
By The Coffee Shops®. Contractors can compete for skilled workers by strengthening talent pipelines, expanding training and investing in retention. Roofing contractors continue to face a difficult hiring environment, full of challenges such as labor shortages, cautious workforce movement and competition for experienced employees, which shape recruiting decisions. With workers less likely ...
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